購買須知

[Purchase Notes]    

At 3 POINTER , we send all TAIWAN orders with TAIWAN E-Parcel. You can track your order from dispatch right to your doorstep.

TAIWAN orders for FREE SHIPPING!

See below for International FREE SHIPPING:

Orders received before 4pm Mon-Fri will, in a majority of cases, be posted the following business day. For orders placed after 4pm or on weekends, please allow an extra day (payment must be received prior to shipping).

When you order from www.3pointertw.com you can estimate to receive your order within 4-17 business days depending on your regional location. We do not ship on Saturdays, Sundays or holidays. For more information on the TAIWAN Post delivery network please visit  TAIWAN POST : goo.gl/pSqFrT or DHL : goo.gl/in5k37.

International Delivery outside of TAIWAN

We use TAIWAN Post for international deliveries . We do not ship on Saturdays, Sundays or holidays. For more information on the TAIWAN Post delivery network please see www.post.gov.tw/post/internet/Group/default.jsp . If no one is home for delivery, local postal guidelines apply. 

All freight prices below are quoted in NTD, for international customers your credit card company will calculate the exchange automatically. 

For remote International destinations, please contact us at (threepointer_tw@yahoo.com.tw)and we can confirm this for you.

lease see below for postage prices and estimated delivery times: 

Days to Deliver Shipping Charges

USA/Canada 10-15 Business Days

New Zealand 3-10 Business Days

Asia/Pacific 10-15 Business Days

United Kingdom 10-15 Business Days

Europe 10-15 Business Days

Rest of the World 10-15 Business Days

postage prices charges will vary widely from country to country and will depend on your parcel’s weight and size. 

Please note that there are some international shipping restrictions.  Please contact us at threepointer_tw@yahoo.com.tw for further information.

When can I expect my order? 

Deliveries take 3-15 working days for International orders (remote regions may take longer).

Usually, orders are dispatched within 1 working day.

If there are any problems or delays with your order, we will contact you as soon as possible via the contact email or phone number you have provided us. 

* Please note that these are estimated delivery times only and delivery time frames for international services vary depending on the destination and, if applicable, exclude time in customs and the time it takes to process your order. Areas outside of metropolitan cities may also experience longer delivery. Therefore 3POINTER  does not guarantee delivery dates.

How can I track my order?

All  orders come with tracking, and all International orders using Pack & Track Shipping will come with tracking. Please see TAIWAN Post website for more information on which countries are eligible for Pack & Track Shipping.

If you should have any problems receiving your order, please contact us on either +886 931337704 or [ threepointer_tw@yahoo.com.tw ] and we will do our best to help with your enquiry.

Customs tax paid by the buyer.